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SUPPORT

Questions, problems or feedback? We're happy to help. Email us at info@forage.living and we'll get back to you within two business days.

Frequently asked questions

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Which maps are free?

The bilberry map is free for all users. The remaining species maps are included in the Forage Pro subscription.

Do I need an account to use Forage?

No. Forage works without an account and without signing in. You can open the app and browse the maps straight away.

How do I cancel my subscription?

Subscriptions are managed through your app store account. On iPhone, go to Settings → your name → Subscriptions. On Android, open the Google Play Store → Profile → Payments and subscriptions → Subscriptions.

Which areas does Forage cover?

Forage currently covers Sweden. More countries are on the way.

How accurate are the maps?

Each map is a habitat model built by our biologist, run on open geospatial data, forest resource data and the best available research, and validated with field visits. The maps show where conditions suit a species – they don't guarantee a find. Always identify what you pick yourself, and never eat anything you cannot identify with certainty.

How do I have my data deleted?

Email info@forage.living and we'll delete the data we hold about you. Forage has no user accounts, so the only personal data we store is the email address you have given us – if you have given one.

How do I get my subscription back on a new phone?

Your subscription is tied to your App Store or Google Play account, not to Forage. Install Forage on the new device, open it and choose Restore purchases.

How do I stop receiving emails from you?

Every email we send has an unsubscribe link at the bottom. You can also email info@forage.living and we'll remove your address.